Journalist:
- You always highlight the importance of keeping a
checklist during complex operations. You’ve also
written a book on how to create such checklists.
Why do we need them?
Surgeon:
- Well, they're memory aids. They can help you
perform well when you're working with many
people on a complex procedure which eventually
will save lives during surgery.
Journalist:
- ----
Surgeon:
- A checklist was used during surgical procedures
for 8,000 patients in eight hospitals around the
world. In every hospital, major complications were
reduced by 36 percent and the death rate was
lowered by half.